Network Systems Administrator
2019 – PresentIntech Southwest (Managed Service Provider) · San Antonio, TX
- Design and operate hybrid cloud environments across AWS and Azure — defining system specs, integration parameters, and security boundaries; cut provisioning cycle time ~40% with standardized IaC templates.
- Led end-to-end migration of on-premises applications to cloud, including hybrid interconnect design; sustained 99.9% SLA compliance across migrated workloads.
- Serve as internal cloud advisor to stakeholders; built a cost-optimization framework using on-demand scaling and pay-for-use modeling that reduced infrastructure spend ~25%.
- Partnered with IT Security to implement SIEM and enforce Zero Trust across cloud and on-prem, reducing mean time to detect (MTTD) by ~30%.
- Authored Terraform and Ansible automation plus Python/Bash scripting to provision and manage resources, cutting manual provisioning time ~60%.
- Built and maintained GitHub Actions CI/CD pipelines for infrastructure and application workloads, decreasing deployment errors ~35%.
- Administer RHEL and Windows Server across 500+ endpoints; manage VMware vSphere VM lifecycle, resource allocation, and disaster-recovery runbooks.
- Perform capacity planning and root-cause analysis on mission-critical workloads; resolved 100% of P1 incidents within SLA with documented corrective actions.